At Freezing System Solution LLP, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, including our website and products.
1. Information We Collect
We may collect the following types of information from our customers:
Personal Information:
Name
Contact information (email address, phone number)
Billing and shipping address
Payment information (credit/debit card details)
Information you provide through forms, inquiries, or service requests
Technical Information:
IP address
Browser type and version
Time zone setting
Operating system and platform
Information about your visit to our website (pages viewed, time spent on pages, etc.)
Service-Related Information:
Purchase history and service requests
Customer feedback and inquiries
2. How We Use Your Information:
We use the information we collect for various purposes, including:
Processing Transactions: To manage orders, payments, and deliveries.
Customer Service: To respond to inquiries, requests, and provide support.
Marketing: To send promotional materials, newsletters, or information about our services, with your consent.
Analytics: To analyze usage patterns and improve our website and services.
Legal Compliance: To comply with applicable laws, regulations, or legal requests.
3. How We Protect Your Information
We implement various security measures to protect your personal information including:
Data Encryption: Sensitive information transmitted via the internet is encrypted using Secure Socket Layer (SSL) technology.
Access Control: Limited access to your information is provided to authorized personnel only.
Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
4. Sharing Your Information
We may share your personal information in the following situations:
Service Providers: We may share information with third-party service providers who assist us in operating our business (e.g., payment processors, shipping companies) and who are bound to protect your information.
Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, respond to subpoenas, or protect the rights and safety of our company and others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize your browser and collect information about your usage. You can choose to accept or decline cookies through your browser settings, but this may prevent you from taking full advantage of our website.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request access to the personal information we hold about you.
Correction: Request correction of any inaccuracies in your information.
Deletion: Request deletion of your personal information, subject to certain legal obligations.
Opt-Out: Opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites or services. Freezing System Solution LLP is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Freezing System Solution LLP
Shop - 1 D.G.S. Hight, CTS No. 206A &206B Aarey Road, Pahadi Rd, Goregaon, Mumbai, Maharashtra 400063
99870 83232
info@freezingsolutionsystem.com