Return Policy
At Freezing Software Solution, customer satisfaction is our top priority. We strive to provide high-quality air conditioner repair and maintenance services. If you are not completely satisfied with our service, please review our refund policy below:
1. Service Quality Guarantee
- If a service issue arises within 7 days of the original service date, we offer a complimentary follow-up service to address the problem.
2. Refund Eligibility
Refunds are available only if:
- The issue persists after two follow-up visits by our technicians.
- Our technicians determine that the issue was not resolved due to an error or oversight in the initial service.
3. Non-Refundable Services
- Diagnostic fees, inspection charges, and parts purchased during the repair are non-refundable.
- No refund is available if the AC issue results from external factors such as electrical issues, external damage, or other causes unrelated to the repair service provided.
4. Refund Request Process
- To request a refund, please contact our customer service team at info@freezingsolutionsystem.com within 14 days of the initial service date.
- All requests must include the service receipt, a description of the issue, and any relevant details for quick resolution.
5. Refund Processing Time
- Refunds are credited within 7-10 business days after approval and are issued to the original payment method.
We value your trust and are committed to providing reliable, high-quality services. If you have any questions or need assistance, please reach out to us.
Freezing System Solution LLP
Shop - 1 D.G.S. Hight, CTS No. 206A &206B Aarey Road, Pahadi Rd, Goregaon, Mumbai, Maharashtra 400063
99870 83232
info@freezingsolutionsystem.com
